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| The most common cause of the event you are experiencing is one
of the following: |
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make sure that Caps Lock has not been pressed. The username and password are
case Sensitive.
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you have more than one UserId and password @2Learn.ca and the one you are
attempting to use is not authenticated for this secure log-in. If so, try your
other UserId and password.
Please note: Our automatic UserId and Password email-out process will
email multiple account information if they exist. Email us if you cannot remember the
authenticated UserId and password assigned to you.
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your browser cookies may not be enabled - the solution is to enable cookies in
the preferences of your browser.
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your browser cache or history file may be full - the solution is to empty it.
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if the workstation has not been turned off for awhile, or is in heavy use, it
may have to be re-booted to clear cached files on the network.
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rarely, although we have had a number of people experience this, the browser
may be corrupted and may have to be reinstalled.
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One of these suggestions should help you clear up the problem.
Go Back to Login
If not, just email us and we will work through the problem with you.
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